Product details

SKU: 1MR78A

HP OfficeJet Pro 9020 All-in-One Printer

Print technology
Ink
Display
6.86 cm Capacitive Touchscreen CGD

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Key features

  • Automatic document feeder
  • Front USB flash drive port
  • Scan to email
  • Two-sided printing
  • Print from mobile device
  • Scan to PDF
  • Touchscreen
  • Two-sided scanning
  • Customizable shortcuts on your phone or printer
  • Create editable, searchable documents
  • Two-sided. Hands-free. Auto-fed
  • Print at high volumes with dual-tray capacity

Technical specifications

Product

UPC number 193015033795
Product type Inkjet printers
Subcategory Single and multifunction printers

Memory

Fax memory Up to 100 pages

Storage

Storage altitude 4,500 m
Storage temperature range -40 to 60°C

Display

Display 6.86 cm Capacitive Touchscreen CGD
Fax Resolution Black (best) Up to 300 x 300 dpi
Resolution (black photo grayscale) 203 x 196 dpi
Fax resolution color (fine) 200 x 200 dpi
Fax resolution black 203 x 196 dpi, 256 levels of gray
Resolution (black and white, standard mode) 203 x 98 dpi

Wireless

Wireless capability Yes, built-in WiFi 802.11a/b/g/n

Battery and power

Power supply type Internal (Built-in) Universal Power Supply

Software

Compatible Operating Systems Windows 11; Windows 10; Windows 8; Windows 7; Windows Server; ChromeOS
Fax smart software features Digital Fax - Fax to PC is available with Windows (Please use: Visit http://www.hp.com/support to download the latest software.)
Printer smart software features Orientation: Portrait/Landscape; Print on Both Sides: None/Flip on Long Edge/Flip on Short Edge; Page Order: Front to Back/Back to Front; Pages per Sheet: 1, 2, 4, 6, 9, 16; Quality Settings: Draft/Normal/Best; Printing Shortcuts; Print in Grayscale: Off/High Quality Grayscale/Black Ink Only; Pages per Sheet Layout: Right then Down/Down then Right/Left then Down/Down then Left; Print in Max DPI: No/Yes; HP Real Life Technologies: Off/On; Booklet: None/Booklet-Left Binding/Booklet-Right Binding; Pages to Print: Print All Pages/Print Odd Pages Only/Print Even Pages Only; Borderless Printing: Off/On; Page Borders: Off/On

Print

Print Technology Ink
Mobile printing capability Chrome OS; HP app; Apple AirPrint™; Wi-Fi® Direct Printing; Mopria™ certified
Acoustic power emissions (active, printing) 7.0 B(A) (printing at 21 ppm)

Copy and scan

Scanner advanced features OCR (Optical Character Recognition); Smart Taks shortcuts: 1-click customizable scan to cloud destinations, email, and print, create editable, searchable documents by scanning from phone or printer; Smart Tasks destinations: Dropbox, Google Drive, One drive, email recipients, print; Scan both sides of page at once
Copy reduce / enlarge settings 25 to 400%
Copy resolution (black graphics) Up to 600 dpi
Copy Speed Black (maximum, A4) Up to 39 cpm
Copy speed black (best, A4) Up to 5 cpm
Copy speed color (best, A4) Up to 4 cpm
Copy speed black (ISO) Up to 23 cpm
Copy speed color (ISO) Up to 17 cpm
First copy out color (letter) As fast as 9 sec
First copy out black (letter) As fast as 7 sec
Acoustic power emissions (active copy) 6.9 B(A) (copying at 15 ppm with ADF running)
Acoustic power emissions (active scan) 6.0 B(A)
Faxing options (ADF) Two-sided

Physical

Product color Light Basalt
Print Cartridge/Bottle, Color(s) Black, cyan, magenta, yellow
Print colors maximum 4
Maximum dimensions (W x D x H) 437 x 547 x 318.3 mm
Dimensions (W x D x H) 437 x 396.3 x 318.3 mm
Dimensions with trays up (W x D x H) 437 x 421.8 x 318.3 mm

Package

Package dimensions (W x D x H) 496 x 377 x 489 mm
Pallet dimensions (W x D x H) AMS: 1220 x 1014 x 2584 mm; EMEA: 1200 x 1000 x 2200 mm; AP: 1219 x 1016 x 2197 mm

Sustainability

Ecolabels EPEAT® Silver registered; ENERGY STAR® certified
Energy star certified Yes

Warranty and service

Manufacturer Warranty 1 Year Limited Warranty (Return to HP/Dealer - Unit Exchange)
Network protocols, supported 9100, LPR, SNMP, SLP, Internet Printing Protocol (IPP), WS-Print, Wireless
File Format Supported PDF; TIFF; JPEG
Fax PC Interface Supported Yes, PC fax send and archive

Other

Connection type Wireless
Minimum System Requirements Windows 10, 8.1, 8, 7: 1 GHz 32-bit (x86) or 64-bit (x64) processor, 2 GB available hard disk space, CD-ROM/DVD drive or Internet connection, USB port, Internet Explorer
What's in the box HP OfficeJet Pro 9020 All-in-One Printer; HP 962 Setup Black Ink Cartridge; HP 962 Setup Cyan Ink Cartridge; HP 962 Setup Magenta Ink Cartridge; HP Setup 962 Yellow Original Ink Cartridge; Regulatory Flyer; Ink Caution Flyer; Power Cord; Setup Poster; Reference Guide [For more information about fill and yield, see http://www.hp.com/go/learnaboutsupplies]
Energy savings feature technology Schedule On and Schedule Off
Power consumption Up to 30 watts (printing), 5.80 watts (ready), 1.22 watts (sleep), 0.08 watts (manual-Off)
Power Input voltage: 100 to 240 VAC (+/- 10%), 50/60 Hz. Not dual voltage, power supply varies by part number with # Option code identifier.
Cable included No, please purchase (USB) cable, and (phone) cord separately
Output file format PDF; TIFF; JPEG (scan to Thumbdrive)
HP Real Life technologies™ Default=OFF
Registration required No
Ink types Pigment-based (black and color)
Page yield (set-up/inbox cartridges) ~ 850 pages black, ~ 420 pages Cyan, Magenta, Yellow composite yield
Print Cartridges/Bottle, Number 4 (1 each black, cyan, magenta, yellow)
Print head nozzles Total Print Head nozzles: 6272
Replacement cartridges HP 962 Black Original Ink Cartridge (~1,000 pages) 3HZ99A; HP 962 Cyan Original Ink Cartridge (~700 pages) 3HZ96A; HP 962 Magenta Original Ink Cartridge (~700 pages) 3HZ97A; HP 962 Yellow Original Ink Cartridge (~700 pages) 3HZ98A; HP 962XL Black Original Ink Cartridge (2,000 pages) 3JA03A; HP 962XL Cyan Original Ink Cartridge (1,600 pages) 3JA00A; HP 962XL Magenta Original Ink Cartridge (1,600 pages) 3JA01A; HP 962XL Yellow Original Ink Cartridge (1,600 pages) 3JA02A; HP 966XL Black Original Ink Cartridge (3,000 pages) 3JA04A. Actual yield varies considerably based on content of printed pages and other factors. For details see http://www.hp.com/go/learnaboutsupplies
Segment (filter) Small office
Brand HP
Sub brand OfficeJet Pro
Electromagnetic compatibility CISPR 32:2012/EN 55032:2012 Class B; CISPR 24:2010/EN 55024:2010; EN 61000-3-2:2014; EN 61000-3-3:2013; FCC CFR 47 Part 15 Class B (USA); ICES - 003, Issue 6 Class B (Canada); EN 301 489-1 (V2.1.1:2017), EN 301 489-17 (V3.1.1 2017)
Safety IEC 60950-1:2005 (2nd Edition) Am1:2009 + Am2:2013/EN 60950-1:2006 + A11:2009 + A1:2010 + A12:2011 + A2:2013; IEC62368-1:2014 (2nd Edition)/EN62368-1:2014+A11:2017; UL 62368-1: 2nd Edition; German GS; Russia EAC; China CCC; Taiwan BSMI
Telecom compliance (fax capability) USA: TIA-968-B-3, TIA-1096-A; Canada: IC CS-03 Part 1 Issue 9 Am5, Mar 2016 and IC CS-03, Part 8 Issue 9 Am5, Mar 2016; EU: ES 203 021-2, ES 203 021-3; EU: Radio Equipment Directive 2014/53/EU; Mexico (SCT); Brazil (ANATEL); Argentina (CNC); South Africa (ICASA)
Accessories None
Orderable supplies HP 962 Black Original Ink Cartridge (~1,000 pages) 3HZ99A; HP 962 Cyan Original Ink Cartridge (~700 pages) 3HZ96A; HP 962 Magenta Original Ink Cartridge (~700 pages) 3HZ97A; HP 962 Yellow Original Ink Cartridge (~700 pages) 3HZ98A; HP 962XL Black Original Ink Cartridge (2,000 pages) 3JA03A; HP 962XL Cyan Original Ink Cartridge (1,600 pages) 3JA00A; HP 962XL Magenta Original Ink Cartridge (1,600 pages) 3JA01A; HP 962XL Yellow Original Ink Cartridge (1,600 pages) 3JA02A; HP 966XL Black Original Ink Cartridge (3,000 pages) 3JA04A. Actual yield varies considerably based on content of printed pages and other factors. For details see http://www.hp.com/go/learnaboutsupplies
Connectivity Apple AirPrint™; USB; Wireless (Wi-Fi®); Wireless direct printing; Ethernet networking
Number of users 1-5 Users
Connectivity, standard 1 USB 2.0; 1 Host USB; 1 Ethernet; 1 Wireless 802.11a/b/g/n; 2 RJ-11 modem ports
Network capabilities Yes, via built-in Ethernet; Wireless 802.11a/b/g/n
Plug and play Auto Wireless Connect
Copier settings Number of Copies; Two-Sided; Lighter/Darker; HP Copy Fix; ID Copy; Resize; Quality; Paper Size; Paper Type; Collate; Margin Shift; Crop; Copy Preview; Tray Select; Enhancements
Copies, maximum Up to 99 copies
Digital sending standard features Scan-to E-mail; Scan to network folder; Scan to SharePoint; Scan to thumb drive
Acoustic power emissions (ready) 2.6 B(A)
Acoustic pressure emissions 64 dB(A) (printing at 21ppm)
Operating altitude 3,000 m
Operating humidity range 20 to 80% RH
Recommended operating humidity range 25 to 75% RH
Operating temperature range 5 to 40°C
Recommended operating temperature range 15 to 32°C
Fax Broadcast Locations 20
Fax Speed Dials, Maximum Number Up to 99
Faxing Yes, color
Fax Modem Speed Synaptics Troy modem; data rate up to 33.6 kbps
Junk fax barrier Yes, requires Caller ID
Fax transmission speed (letter) 4 sec per page
Functions Multifunction / All-in-One
Form factor All-in-One
Country of origin Thailand(, B1H)
Geographic availability WW
Differentiator (features) The ultimate in productivity: rapid speeds, full-ream paper capacity
Why to buy Big business solutions in a small office space. Help save time with Smart Tasks shortcuts,[1] and get one-pass, two-sided scanning, self-healing Wi-Fi™,[2] and best-in-class security.[5] Handle high-volume jobs with a paper capacity of 500 sheets.
Headline Quickly scan both sides of page at once, and help save time with Smart Tasks shortcuts.[1] Even create editable, searchable documents from your phone or printer.[1]
Key selling point Get high-quality scanning to share to Dropbox, Google Drive, email, or the cloud – from virtually anywhere.[1]
Notes and footnotes
  1. Based on standard ITU-T test image #1 at standard resolution. More complicated pages or higher resolution will take longer and use more memory.
  2. [1] Requires the HP app download. For details on local printing requirements see http://hp.com/go/mobileprinting.
  3. [2] Wireless operations are compatible with 2.4 GHz and 5.0 GHz operations only. Learn more at http://hp.com/go/mobileprinting. Wi-Fi is a registered trademark of Wi-Fi Alliance®.
  4. [3] Compared to majority of OEM mobile printing apps for inkjet & laser printers & all-in-ones for home & home office, priced less than or equal to $429.99 USD. Market share as reported by IDC CYQ2 2018 Hardcopy Peripherals Tracker. Claim based on lab testing and research of printer manufacturer's mobile print apps and Keypoint Intelligence - Buyers Lab study commissioned by HP. See Sept 2018 report at http://www.keypointintelligence.com/HPSmartApp.
  5. [1] Dimensions vary as per configuration
  6. [4] Based on HP 962XL High Yield Black and color Original Ink Cartridges. High-yield ink cartridges not included; purchase separately. For more information, see http://hp.com/go/learnaboutsupplies. Less cost per page compared with manufacturer recommended street price and published page yield of standard-yield HP 962 Original Ink Cartridges. Actual pricing may vary.
  7. [5] Compared to the majority of competing in-class consumer color desktop inkjet all-in-ones
  8. [2] Weight varies as per configuration
  9. [3] Power requirements are based on the country/region where the printer is sold. Do not convert operating voltages. This will damage the printer and void the product warranty.
  10. [4] Wireless performance is dependent upon physical environment and distance from the access point. Wireless operations are compatible with 2.4 GHz routers only; excludes wireless direct. Wireless direct may require driver or apps be installed and connected on wireless-enabled mobile device or PC. Wireless functionality may vary by computer and mobile operating systems, see http://hpconnected.com. Separately purchased data plans or usage fees may apply. Print times and connection speeds may vary. AirPrint supports OS X v10.11 El Capitan and devices running iOS 4.2 or later and requires the printer be connected to the same network as your OS X or iOS device. AirPrint, the AirPrint Logo, iPad, iPhone, and iPod touch are trademarks of Apple® Inc. Windows is a trademark of the Microsoft group of companies.
  11. [5] Speed specifications have been updated to reflect current industry testing methods.
  12. [6] Either after first page or after first set of ISO test pages. For details see http://www.hp.com/go/printerclaims
  13. [7] HP recommends that the number of printed pages per month be within the stated range for optimum device performance, based on factors including supplies replacement
  14. [8] For more information about page yields for replacement cartridges see http://hp.com/go/learnaboutsupplies for setup cartridges click on Setup supplies link on the same page.
  15. [9] Not available in all locations.

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