Product details

SKU: 1MR78B

HP OfficeJet Pro 9020 All-in-One Printer

Print technology
Ink
Display
6.86 cm Capacitive Touchscreen CGD

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Key features

  • Print from phone or tablet
  • Automatic document feeder
  • Two-sided printing
  • Two-sided scanning
  • Scan to email
  • Scan to PDF
  • Touchscreen
  • Customizable shortcuts on your phone or printer
  • Create editable, searchable documents
  • Two-sided. Hands-free. Auto-fed
  • Print at high volumes with dual-tray capacity
  • Ready when you are

Technical specifications

Product

UPC number 193424191970
Product type Inkjet printers
Subcategory Single and multifunction printers

Memory

Fax memory Up to 100 pages

Storage

Storage altitude 15,000 ft
Storage temperature range -40 to 60°C

Display

Display 6.86 cm Capacitive Touchscreen CGD
Fax Resolution Black (best) Up to 300 x 300 dpi
Resolution (black photo grayscale) 203 x 196 dpi
Fax resolution color (fine) 200 x 200 dpi
Fax resolution black 203 x 196 dpi, 256 levels of gray
Resolution (black and white, standard mode) 203 x 98 dpi

Wireless

Wireless capability Yes, built-in WiFi 802.11a/b/g/n

Battery and power

Power supply type Internal (Built-in) Universal Power Supply

Software

Compatible Operating Systems Windows 11; Windows 10; Windows 8; Windows 7; Windows Server; ChromeOS
Fax smart software features Digital Fax - Fax to PC is available with Windows (Please use: Visit http://www.hp.com/support to download the latest software.)
Printer smart software features Orientation: Portrait/Landscape; Print on Both Sides: None/Flip on Long Edge/Flip on Short Edge; Page Order: Front to Back/Back to Front; Pages per Sheet: 1, 2, 4, 6, 9, 16; Quality Settings: Draft/Normal/Best; Printing Shortcuts; Print in Grayscale: Off/High Quality Grayscale/Black Ink Only; Pages per Sheet Layout: Right then Down/Down then Right/Left then Down/Down then Left; Print in Max DPI: No/Yes; HP Real Life Technologies: Off/On; Booklet: None/Booklet-Left Binding/Booklet-Right Binding; Pages to Print: Print All Pages/Print Odd Pages Only/Print Even Pages Only; Borderless Printing: Off/On; Page Borders: Off/On

Print

Print Technology Ink
Mobile printing capability Chrome OS; HP app; Apple AirPrint™; Wi-Fi® Direct Printing; Mopria™ certified
Acoustic power emissions (active, printing) 7.0 B(A) (printing at 21 ppm)

Copy and scan

Scanner advanced features OCR (Optical Character Recognition); Smart Taks shortcuts: 1-click customizable scan to cloud destinations, email, and print, create editable, searchable documents by scanning from phone or printer; Smart Tasks destinations: Dropbox, Google Drive, One drive, email recipients, print; Scan both sides of page at once
Color copy capability Yes
Copy reduce / enlarge settings 25 to 400%
Copy resolution (black graphics) Up to 600 dpi
Copy Speed Black (maximum, A4) Up to 39 cpm
Copy speed black (best, A4) Up to 5 cpm
Copy speed color (best, A4) Up to 4 cpm
Copy speed black (ISO) Up to 23 cpm
Copy speed color (ISO) Up to 17 cpm
First copy out color (letter) As fast as 9 sec
First copy out black (letter) As fast as 7 sec
Acoustic power emissions (active copy) 6.9 B(A) (copying at 15 ppm with ADF running)
Acoustic power emissions (active scan) 6.0 B(A)
Faxing options (ADF) Two-sided

Physical

Product color Light Basalt
Print Cartridge/Bottle, Color(s) Black, cyan, magenta, yellow
Print colors maximum 4
Maximum dimensions (W x D x H) 437 x 547 x 318.3 mm
Dimensions (W x D x H) 437 x 396.3 x 318.3 mm
Dimensions with trays up (W x D x H) 437 x 421.8 x 318.3 mm
Printer color pages (MPV color) 800

Package

Package dimensions (W x D x H) 496 x 377 x 489 mm
Pallet dimensions (W x D x H) AMS: 1220 x 1014 x 2584 mm; EMEA: 1200 x 1000 x 2200 mm; AP: 1219 x 1016 x 2197 mm

Warranty and service

Manufacturer Warranty One-year limited hardware warranty; 24-hour, 7 days a week Web support; business hour phone support within warranty period
Network protocols, supported 9100, LPR, SNMP, SLP, Internet Printing Protocol (IPP), WS-Print, Wireless
File Format Supported PDF; TIFF; JPEG
Fax PC Interface Supported Yes, PC fax send and archive

Other

Connection type Wireless
Minimum System Requirements Windows 10, 8.1, 8, 7: 1 GHz 32-bit (x86) or 64-bit (x64) processor, 2 GB available hard disk space, CD-ROM/DVD drive or Internet connection, USB port, Internet Explorer
What's in the box HP OfficeJet Pro 9020 All-in-One Printer; HP 963 Setup Black Ink Cartridge; HP 963 Setup Cyan Ink Cartridge; HP 963 Setup Magenta Ink Cartridge; HP Setup 963 Yellow Original Ink Cartridge; Regulatory Flyer; Ink Caution Flyer; Power Cord; Setup Poster; Reference Guide [For more information about fill and yield, see http://www.hp.com/go/learnaboutsupplies]
Energy savings feature technology Schedule On and Schedule Off
Power consumption Up to 30 watts (printing), 5.80 watts (ready), 1.22 watts (sleep), 0.08 watts (manual-Off)
Power Input voltage: 100 to 240 VAC (+/- 10%), 50/60 Hz. Not dual voltage, power supply varies by part number with # Option code identifier.
Cable included No, please purchase (USB) cable, and (phone) cord separately
Output file format PDF; TIFF; JPEG (scan to Thumbdrive)
HP Real Life technologies™ Default=OFF
Registration required No
Ink types Pigment-based (black and color)
Page yield (set-up/inbox cartridges) ~ 850 pages black, ~ 420 pages Cyan, Magenta, Yellow composite yield
Print Cartridges/Bottle, Number 4 (1 each black, cyan, magenta, yellow)
Print head nozzles Total Print Head nozzles: 6272
Replacement cartridges HP 963 Black Original Ink Cartridge (~1,000 pages) 3JA26AE; HP 963 Cyan Original Ink Cartridge (~700 pages) 3JA23AE; HP 963 Magenta Original Ink Cartridge (~700 pages) 3JA24AE; HP 963 Yellow Original Ink Cartridge (~700 pages) 3JA25AE; HP 963XL Black Original Ink Cartridge (2,000 pages) 3JA30AE; HP 963XL Cyan Original Ink Cartridge (1,600 pages) 3JA27AE; HP 963XL Magenta Original Ink Cartridge (1,600 pages) 3JA28AE; HP 963XL Yellow Original Ink Cartridge (1,600 pages) 3JA29AE; HP 967XL Black Original Ink Cartridge (3,000 pages) 3JA31AE. Actual yield varies considerably based on content of printed pages and other factors. For details see http://www.hp.com/go/learnaboutsupplies
Segment (filter) Small office
Brand HP
Sub brand OfficeJet Pro
Electromagnetic compatibility CISPR 32:2012/EN 55032:2012 Class B; CISPR 24:2010/EN 55024:2010; EN 61000-3-2:2014; EN 61000-3-3:2013; FCC CFR 47 Part 15 Class B (USA); ICES - 003, Issue 6 Class B (Canada); EN 301 489-1 (V2.1.1:2017), EN 301 489-17 (V3.1.1 2017)
Safety IEC 60950-1:2005 (2nd Edition) Am1:2009 + Am2:2013/EN 60950-1:2006 + A11:2009 + A1:2010 + A12:2011 + A2:2013; IEC62368-1:2014 (2nd Edition)/EN62368-1:2014+A11:2017; UL 62368-1: 2nd Edition; German GS; Russia EAC; China CCC; Taiwan BSMI
Telecom compliance (fax capability) USA: TIA-968-B-3, TIA-1096-A; Canada: IC CS-03 Part 1 Issue 9 Am5, Mar 2016 and IC CS-03, Part 8 Issue 9 Am5, Mar 2016; EU: ES 203 021-2, ES 203 021-3; EU: Radio Equipment Directive 2014/53/EU; Mexico (SCT); Brazil (ANATEL); Argentina (CNC); South Africa (ICASA)
Accessories None
Orderable supplies HP 963 Black Original Ink Cartridge (~1,000 pages) 3JA26AE; HP 963 Cyan Original Ink Cartridge (~700 pages) 3JA23AE; HP 963 Magenta Original Ink Cartridge (~700 pages) 3JA24AE; HP 963 Yellow Original Ink Cartridge (~700 pages) 3JA25AE; HP 963XL Black Original Ink Cartridge (2,000 pages) 3JA30AE; HP 963XL Cyan Original Ink Cartridge (1,600 pages) 3JA27AE; HP 963XL Magenta Original Ink Cartridge (1,600 pages) 3JA28AE; HP 963XL Yellow Original Ink Cartridge (1,600 pages) 3JA29AE; HP 967XL Black Original Ink Cartridge (3,000 pages) 3JA31AE. Actual yield varies considerably based on content of printed pages and other factors. For details see http://www.hp.com/go/learnaboutsupplies
Connectivity Apple AirPrint™; USB; Wireless (Wi-Fi®); Wireless direct printing; Ethernet networking
Number of users 1-5 Users
Connectivity, standard 1 USB 2.0; 1 Host USB; 1 Ethernet; 1 Wireless 802.11a/b/g/n; 2 RJ-11 modem ports
Network capabilities Yes, via built-in Ethernet; Wireless 802.11a/b/g/n
Plug and play Auto Wireless Connect
Copier settings Number of Copies; Two-Sided; Lighter/Darker; HP Copy Fix; ID Copy; Resize; Quality; Paper Size; Paper Type; Collate; Margin Shift; Crop; Copy Preview; Tray Select; Enhancements
Copies, maximum Up to 99 copies
Digital sending standard features Scan-to E-mail; Scan to network folder; Scan to SharePoint; Scan to thumb drive
Business filter cMPS
Component type Printer
Printer black pages (MPV black) 1200
Acoustic power emissions (ready) 2.6 B(A)
Acoustic pressure emissions 64 dB(A) (printing at 21ppm)
Operating altitude 10,000 ft
Operating humidity range 20 to 80% RH
Recommended operating humidity range 25 to 75% RH
Operating temperature range 5 to 40°C
Recommended operating temperature range 15 to 32°C
Fax Broadcast Locations 20
Fax Speed Dials, Maximum Number Up to 99
Faxing Yes, color
Fax Modem Speed Synaptics Troy modem; data rate up to 33.6 kbps
Junk fax barrier Yes, requires Caller ID
Fax transmission speed (letter) 4 sec per page
Functions Multifunction / All-in-One
Form factor All-in-One
Country of origin Thailand(A80)
Geographic availability WW
Differentiator (features) The ultimate in productivity: rapid speeds, full-ream paper capacity
Why to buy Big business solutions in a small office space. Help save time with Smart Tasks shortcuts,[1] and get one-pass, two-sided scanning, self-healing Wi-Fi™,[2] and best-in-class security.[5] Handle high-volume jobs with a paper capacity of 500 sheets.
Headline Quickly scan both sides of page at once, and help save time with Smart Tasks shortcuts.[1] Even create editable, searchable documents from your phone or printer.[1]
Key selling point Get high-quality scanning to share to Dropbox, Google Drive, email, or the cloud – from virtually anywhere.[1]
Notes and footnotes
  1. Based on standard ITU-T test image #1 at standard resolution. More complicated pages or higher resolution will take longer and use more memory.
  2. [1] Requires the HP app download. For details on local printing requirements see http://hp.com/go/mobileprinting.
  3. [2] Wireless operations are compatible with 2.4 GHz and 5.0 GHz operations only. Learn more at http://hp.com/go/mobileprinting. Wi-Fi is a registered trademark of Wi-Fi Alliance®.
  4. [3] Compared to majority of OEM mobile printing apps for inkjet & laser printers & all-in-ones for home & home office, priced less than or equal to $429.99 USD. Market share as reported by IDC CYQ2 2018 Hardcopy Peripherals Tracker. Claim based on lab testing and research of printer manufacturer's mobile print apps and Keypoint Intelligence - Buyers Lab study commissioned by HP. See Sept 2018 report at http://www.keypointintelligence.com/HPSmartApp.
  5. [1] Dimensions vary as per configuration
  6. [4] Based on HP 962XL High Yield Black and color Original Ink Cartridges. High-yield ink cartridges not included; purchase separately. For more information, see http://hp.com/go/learnaboutsupplies. Less cost per page compared with manufacturer recommended street price and published page yield of standard-yield HP 962 Original Ink Cartridges. Actual pricing may vary.
  7. [5] Compared to the majority of competing in-class consumer color desktop inkjet all-in-ones
  8. [2] Weight varies as per configuration
  9. [3] Power requirements are based on the country/region where the printer is sold. Do not convert operating voltages. This will damage the printer and void the product warranty.
  10. [4] Wireless performance is dependent upon physical environment and distance from the access point. Wireless operations are compatible with 2.4 GHz routers only; excludes wireless direct. Wireless direct may require driver or apps be installed and connected on wireless-enabled mobile device or PC. Wireless functionality may vary by computer and mobile operating systems, see http://hpconnected.com. Separately purchased data plans or usage fees may apply. Print times and connection speeds may vary. AirPrint supports OS X v10.11 El Capitan and devices running iOS 4.2 or later and requires the printer be connected to the same network as your OS X or iOS device. AirPrint, the AirPrint Logo, iPad, iPhone, and iPod touch are trademarks of Apple® Inc. Windows is a trademark of the Microsoft group of companies.
  11. [5] Speed specifications have been updated to reflect current industry testing methods.
  12. [6] Either after first page or after first set of ISO test pages. For details see http://www.hp.com/go/printerclaims
  13. [7] HP recommends that the number of printed pages per month be within the stated range for optimum device performance, based on factors including supplies replacement
  14. [8] For more information about page yields for replacement cartridges see http://hp.com/go/learnaboutsupplies for setup cartridges click on Setup supplies link on the same page.

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